Privacy Policy

Data Controller

Jen Cage: Behaviourist

jencagebehaviour@gmail.com

Data Collection

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details, email address, phone number, home address)

Most of the personal information we process is provided to us directly by you for one of the following reasons:

We only use the information that you have given us in order to carry out direct communication with you and visits to your home for the services you require.

This information will not be shared with anyone. Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting jencagebehaviour@gmail.com.

Your information is securely stored only within the emails that you send on an encrypted server. We keep personal information for three months. We will then dispose your information by permanently deleting it from the email server.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at jencagebehaviour@gmail.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at jencagebehaviour@gmail.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk